Frequently Asked Questions

Everything you need to know about your CHO shopping experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 days for international shipping.

What is your return policy for fashion items?

CHO offers a 30-day return window. Items must be in their original condition, unworn, unwashed, and with all original tags attached to be eligible for a full refund.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the product description.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Are CHO products ethically manufactured?

Sustainability and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize high-quality, durable materials to reduce environmental impact.